Essentials Hoodies Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our site (https://essentialshoodiez.com), you agree to comply with these terms. If you do not agree with any of these terms, you should stop using our site immediately.

1. Business Identity and Model

Essentials Hoodies is an online retailer specializing in stylish, high-quality hoodies. We operate a dropshipping business model, where orders are fulfilled through our trusted third-party suppliers. Our primary market includes the USA, UK, Australia, Canada, and EU countries.

2. Eligibility

To make a purchase on our site, you must be at least 18 years of age and provide accurate, complete information during the order process. By using our services, you confirm that you meet these requirements.

3. Orders and Payments

3.1 Order Processing

  • Orders placed on Essentials Hoodies are processed within 1-3 business days.
  • Orders are fulfilled via third-party suppliers and shipped directly to the customer.
  • Shipping times vary depending on your location.

3.2 Payment

  • We accept major payment methods including Visa, MasterCard, American Express, and PayPal.
  • All payments are processed securely, and no payment details are stored on our site.
  • By placing an order, you agree to provide valid and accurate payment information.

4. Pricing and Taxes

All prices on our website are listed in USD. For customers outside the USA, local taxes, customs fees, and duties may apply, and it is the customer’s responsibility to pay any additional charges upon delivery.

5. Shipping and Delivery

5.1 Shipping Locations

We ship to the USA, UK, Australia, Canada, and the EU. Shipping costs and times vary depending on the destination and are calculated at checkout.

5.2 Delivery Times

  • USA: 5-8 business days
  • UK, Australia, Canada, EU: 8-15 business days

Please note that delivery times are estimates and may vary due to customs delays, weather, or other unforeseen factors. Essentials Hoodies is not responsible for delays caused by third-party shipping providers.

6. Cancellations, Returns, and Refunds

6.1 Cancellation Policy

Orders can be canceled within 24 hours of purchase. After 24 hours, we cannot guarantee cancellations as the order may have already been processed.

6.2 Return and Refund Policy

Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The item must be returned in its original packaging.

Customers are responsible for return shipping costs unless the item was defective or damaged upon receipt.

For more details, please refer to our Refund and Returns Policy.

7. Privacy and Data Protection

7.1 Personal Information

We are committed to protecting your privacy and complying with all data protection laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

7.2 Data Collection

By using our site, you agree to the collection, use, and storage of your personal data in accordance with our Privacy Policy. This includes:

  • Name, email, and contact details
  • Shipping and billing addresses
  • Payment information
  • IP address and browsing behavior (via cookies)

7.3 Your Data Rights

  • Under the CCPA, California residents have the right to request access to, deletion of, and opt-out of the sale of their personal data.
  • Under the GDPR, customers in the EU, UK, Australia, and Canada have the right to access, rectify, and erase their data, among other rights.

For more information, please visit our Privacy Policy or contact us at  support@essentialshoodiez.shop.

8. Intellectual Property

All content on the Essentials Hoodies website, including images, text, logos, and designs, is owned by Essentials Hoodies and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of the content without our express written consent.

9. Limitation of Liability

Essentials Hoodies and its suppliers are not liable for any damages, whether direct, indirect, incidental, or consequential, arising from your use of the website or inability to use the website, including but not limited to:

  • Errors or omissions in product descriptions
  • Shipping delays or product availability
  • Third-party actions or failures

Your use of the website and purchase of products is at your sole risk.

10. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy policies, or practices of these websites and encourage you to review their terms and policies before engaging with them.

11. Governing Law

These terms and conditions are governed by the laws of the country in which you reside. Any disputes arising from the use of this website or services shall be resolved under the jurisdiction of the courts in your country of residence.

12. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes in our business practices, legal obligations, or policies. The latest version of these terms will always be available on this page. By continuing to use our website, you agree to be bound by the most recent version of these Terms and Conditions.

13. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at support@essentialshoodiez.shop.

Last Updated: 14-Oct-2024