Essentials Hoodies Terms of Service
Last Updated: 16-Jun-2025

1. Business Identity & Model

Essentials Hoodies (“we,” “us,” or “our”) is an online retailer operating under the domain essentialzhoodies.shop. We specialize in stylish hoodies and operate a dropshipping model, where orders are fulfilled by third-party suppliers.

Note: Inventory availability and shipping times depend on supplier stock. We will notify you of any delays.

2. Eligibility

To purchase from our site, you must:

  • Be at least 18 years old.

  • Provide accurate billing/shipping information.

3. Orders & Payments

3.1 Order Processing

  • Orders are processed within 1-3 business days (subject to supplier confirmation).

  • Shipped directly from suppliers to you.

3.2 Payment

  • Accepted methods: Visa, Mastercard, Amex, PayPal.

  • Payments are processed securely; we do not store payment details.

4. Pricing & Taxes

  • Prices are in USD.

  • EU/UK customers: Tax calculated at checkout.

  • Other regions may incur customs fees (your responsibility).

5. Shipping & Delivery

5.1 Shipping Locations

We ship to: USA, UK, Australia, Canada, EU.

5.2 Delivery Times

Region Estimated Delivery
USA 5-8 business days
UK/EU/CA/AU 8-15 business days

Delays may occur due to:

  • Supplier processing times.

  • Customs, weather, or force majeure events (e.g., pandemics).

We are not liable for third-party shipping delays.

6. Cancellations, Returns & Refunds

6.1 Cancellations

  • Cancel within 24 hours of purchase. After 24 hours, orders may already be processed.

6.2 Returns & Refunds

  • 30-day return window (from delivery date).

  • Items must be unused, in original packaging.

  • Customer pays return shipping unless item is defective.

  • Full details: Refund Policy.

7. Privacy & Data Protection

  • We comply with GDPR (EU/UK) and CCPA (California).

  • Data collected: Name, address, payment info, IP address (see Privacy Policy).

  • Your rights: Access, delete, or opt-out of data use.

8. Intellectual Property

  • Supplier images are used with permission.

  • All other content (logos, text) is owned by Essentials Hoodies.

  • No unauthorized use of website content.

9. Limitation of Liability

We are not liable for:

  • Supplier errors (incorrect/damaged items).

  • Shipping delays.

  • Third-party website content (linked from our site).

10. Prohibited Use

You may not:

  • Use products illegally.

  • Resell items without authorization.

  • Submit false order information.

11. Governing Law

  • US customers: Florida law applies.

  • International customers: Laws of your resident country apply.

12. Policy Updates

We may update these terms. Continued use after changes constitutes acceptance.

13. Contact Us

Email: support@essentialzhoodies.shop
Phone: +1-386-205-7406
Address: 1345 N US Hwy 1, Ormond Beach, FL 32174