Essentials Hoodies Shipping Policy
Last Updated:  26-Jun-2025

1. Shipping Overview

We offer free standard shipping worldwide with the following conditions:

  • 🇺🇸 USA Orders: Fully free shipping.

  • 🌍 International Orders: Customers responsible for customs duties/taxes (calculated at checkout).

2. Processing Time

  • ⏰ Order Cutoff: 11:00 PM EST (GMT-5).

  • 🚚 Handling Time: 1-3 business days (Monday-Friday).

  • Note: Orders placed after cutoff or on weekends/holidays process the next business day.

3. Delivery Timelines

Domestic (USA)

Service Transit Time Total Delivery
Standard Shipping 4-5 business days 5-8 business days total

International

Region Transit Time Total Delivery
UK/Canada/AU 6-12 business days 7-15 business days total

Delays may occur due to:

  • Supplier processing times.

  • Customs inspections.

  • Weather/force majeure events.

4. Address Policies

4.1 Changes

4.2 Invalid Addresses

  • 🔍 Minor Errors: We may correct typos (e.g., ZIP code).

  • ⚠️ Critical Errors: Order canceled/refunded if address is unusable.

  • Note: We do not refund orders shipped to incorrect addresses entered by customers.

5. Order Tracking

  • 📦 Tracking Number: Emailed once shipped.

  • ⏳ Delays? Contact us for assistance.

6. Returned Packages

If your order is returned to us:

  1. 🔄 Reship: Pay additional shipping fees.

  2. 💸 Refund: Item cost only (original shipping fees non-refundable).

Refunds processed after inspecting returned items.

7. Compliance Notes

✅ Google Merchant Center Requirements Met:

  • Clear delivery timelines (including supplier delays).

  • Explicit customs duty disclaimer for international orders.

  • Address change/cancellation rules stated.

8. Contact Us

For shipping questions:
📧 Email: support@essentialzhoodies.shop
📞 Phone: +1-386-205-7406

Business Hours: Mon-Fri, 9:00 AM – 5:00 PM EST